Matt Saxton
Writer, editor, & content manager
Some careers are born earlier than others. When I was just 7 years old, I created, printed, and distributed my own newspaper around my neighborhood in Western Pennsylvania. Although the Skylark Journal had only two issues, it lit a spark for journalism. It was 15 years later when I walked into Pittsburgh magazine and settled at my desk as an editorial intern.
Those early days laid my foundation, but I have broadened my skills in content development during the 27 years I have built my professional career. During the past seven years, I have worked at technology companies, in software, software engineering, and hardware.
Here are some of my accomplishments:
This page contains samples of my professional writing. It includes use cases, white papers/eBooks, thought leadership articles, and blogs. Where possible, Read more buttons link to the original published work online. Otherwise, the buttons open a PDF.
Case Studies & Use Cases
Zero-emission Mechanical Seal Monitoring
Monitoring the condition of seals is essential to ensure the safety and continuity of operations and prevent contamination.
Up to a 12%+ Batch Cycle Time Reduction
Engineers needed to find the root cause of increasing cycle times to improve both the quality and efficiency of crystal production.
12.5% Reduction in Batch Cycle Time
Engineers wanted to create an overview of all instant coffee batches, find the most efficient, and replicate the result.
Shopify Audit Yields Faster Experience
The audit of a Shopify environment in this case showed theme misuse, slow APIs, and fragmented mobile applications.
Inventory App Improves Stock Accuracy
In this use case, a modern inventory application helped a home improvement company improve stock accuracy by 86%.
POS Modernization Increases Revenue
This use case discusses the modernization of a point-of-sale system that increased revenue by 39% at a plumbing and bath retailer.
Laying the Foundation for AI
A global SaaS leader in the trust and identity verification industry wanted to find out how to translate data into income while preparing for AI.
Scaling Global Service with Multi-Agent AI
The company decided to use AI for airline operations and develop a round-the-clock customer service solution.
Bank Modernizes Digital Applications
The expanded engineering team was responsible for modernizing the client’s online trading platform and mobile applications.
White Papers & eBooks
A Guide to Agentic AI for IT Leaders
A practical guide for CIOs, CTOs, and other IT leaders about planning, adopting, and governing AI agents in enterprises.
Ethical Use of AI in Healthcare
A resource that explores the ethics, opportunities, and risks of modern healthcare with the assistance of AI models
Industrializing Artificial Intelligence
Examines the benefits of adding artificial intelligence to data analysis used to guide operational decisions.
Thought Leadership & How-To Articles
Digital Maturity Leads to Industry 5.0
Explains the transition from Industry 4.0 to Industry 5.0, focusing on digital maturity and advanced analytics.
How Power Plants Can Achieve Net Zero
Explores how operational data supports energy efficiency and preventive maintenance in power generation.
5 ML Models for Soft Sensor Design
Explains how process engineers can use time-series data and common regression models to build and evaluate soft sensors.
Bayer, Clariant Revolutionize Efficiency
A shift away from a traditional, on-premises historian to a modern historian database has allowed companies to expand data access.
GenAI improves operational efficiency
While the advancements of generative AI are remarkable, manufacturers must distinguish hype from practical applications.
Asset Performance Management
A way to ensure better and more efficient sugar batches is to use Asset Performance Management (APM) strategies.
Blogs
AI for Sports Betting
Explains how iGaming operators use AI and machine learning to manage risk and offer real-time decision-making.
Generative AI in Retail
Discusses generative AI in retail, its benefits, and its operational challenges, focusing on implementation and governance.
Modernizing Insurance Systems
This blog discusses how AI, cloud computing, and process automation improve legacy insurance systems.
Productivity with AI-Enabled Engineering
Companies that view AI-assisted software development as a natural evolution are more likely to embrace AI technology.
Pragmatic AI Tops Retail Trends in 2026
While pragmatic AI applications and automation top the list of trending retail technologies, they are not the only ones.
Approaches to Modernize Commerce Cloud
Moving from tightly coupled templates to composable commerce with a headless frontend is worthwhile.
Journalism
Needed: One Bridge
It took 45 years of corrosion and abuse to knock down part of a concrete bridge over Interstate 70, but it could take less than a year to rebuild it.
Deputies Injured in Fight at Bethany
A Brooke County sheriff’s deputy came away from a fight with a broken nose, fractured sinus, busted glasses, and a lot of bumps and bruises.
Retired Priest Faces Sex Abuse Allegation
A retired Belmont County Catholic priest and former schoolteacher has been relieved of active ministry duties following abuse investigation.
Matt Saxton
Writer, editor, & content manager